Learning Specialist (PT Global Learning Team) / ro-936

Status: 
closed
Location: 
4070 Basel
Start Date: 
2019-04-01
End Date: 
2019-12-31
Deadline: 
2019-03-20 11:25
Hours per day: 
8,00
Hours per week: 
40,00
Workload: 
100%
Total Hours: 
1.576
Assignment: 

Background

For our customer located in Basel/Switzerland we are currently looking for (m/f/d) a Learning Specialist (PT Global Learning Team)

  • Type of placement: 9 months, external contract with possible long term extension
  • Company:  major Pharma company in Basel area
  • Salary:  level 2, please ask us for the exact rate range 

(monthly all in salary levels in CHF,  level1= 5-10k , level2=10-15k,  level3= >15k)

 

The successful candidate will work as a Learning Specialist within a PT Global Learning Team (PTAC-L) and provide direct training support to global functions (PTA, PTS, PTQ) in PT. The candidate will interact with peer experts and clients on a daily basis. With the implementation of Cornerstone Corporate wide, the candidate will gain super-user expertize in the system and get exposure to data migration activities, while navigating in a matrix environment. The person has the opportunity to develop in the lean methodology using the LPS elements. 

General information

  • Start date: 01.04.2019 
  • Latest start date: 15.04.2019 
  • End date: 31.12.2019 
  • Extension planned: Planned, not approved yet. 
  • Work load: 100% 
  • Work location: Basel
  • Remote/Home office possible: Not possible. 
  • Travel required: Not required. 
  • Department: MMAC (PTAC Learning, Business Process & Capabilities) 

Tasks & Responsibilities

1) Provide direct training support of client including the following scope: 

  • Support the Learning Key Account Manager in meeting client and PTAC-L learning needs. 
  • Record and manage training information in the LMS to ensure accurate learning plans/histories, up-to-date role tasks and availability of current training materials. 
  • Manage Intake Requests from client groups in partnership with the Shared Service Center. • Support of internal projects/initiatives in PTAC-L and client portfolio. 
  • Support Audit/inspection activities, as applicable. 
  • Manage classroom training logistic coordination including scheduling and administration. 
  • Publish training performance metrics reports for Sr. Leadership. 
  • Provide onboarding/Off-boarding of customers, as applicable. 
  • Provide excellent customer service, through helping to solve pain points, listen carefully to customer requests and follow up. 
  • Manage training documentation in GMP environment. 

2) Support PT Cornerstone Project (30-50% of workload): 

  • Support implementation of Cornerstone Learning Management System in PT global functions by partnering with team members and with client groups.

 

 

Requirements: 

Must Haves

  • +2 years of experience in a similar role with the same tasks is a must (training support, learning specialist, client support)
  • Good understanding of systems administration, experience with standard office applications
  • Ability to solve problems using good judgement and collaboration as needed
  • Strong customer service focus
  • Strong collaboration skills, interacting with the team and customers
  • Strong organizational skills and can prioritize daily work with minimum oversight
  • Fluent English

Nice to Haves

  • +++ Cornerstone knowledge strongly preferred
  • ++ Pharma experience

 

Kindly be informed that our customer is located in Switzerland. Therefore only applications within the EU or candidates holding Swiss work permission are required. 
The SymplyVision-Team is looking forward to receiving your application (Word file is highly appreciated). 
 

Prefered Interview Dates (YYYY-MM-DD): 
2019-03-25
2019-03-27