Manager - Project Manager - Level III (NO-195)

4070 Basel
Start Date: 
End Date: 
2017-09-05 12:00
Hours per day: 
Hours per week: 
Total Hours: 



For our Swiss customer located in Basel we are currently looking for (m/f) a Manager - Project Manager - Level III


Tasks & Responsibilities

  • Manages the activities to onboard an IT support organization to newly build global IT processes and their supporting tools (ServiceNow). Onboarding includes resources, applications, services of the organization in scope. 
  • Ensures all activities are delivered as per plan and wit expected quality. 
  • Manages a project team consisting of various sub teams (e.g. Integration Management, Readiness and Cutover, Testing, Training, Communication, Data Migration, Vendor and Contracts, Project Quality Management). 
  • Ensures readiness of the organization in scope in terms of services, resources, system. 
  • Ensures project is managed in accordance with rules and guidelines 
  • At a team level, plays a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team 
  • Oversees the Internal and external vendor resources who are aligned to the delivery of a project, and control projects from inception to delivery, scoping, planning, execution, close down and handover 
  • Regularly assesses whether the project continues to meet business objectives and to use funds efficiently, ensuring that the project is managed to realize business benefits 
  • Determines, monitors, and reviews all project economics to include Project costs, operational budgets, staffing requirements, Project resources, and Project risk 
  • Ensures projects comply with best practice and internal frameworks for program and project management and continually strive for improvement 
  • Captures lessons learnt throughout the project to benefit other projects and programs in the future 

10+ years experience as Project Manager, preferably in area ServiceNow (IT service management tools).