Senior OCM Lead / AI-0208-01

Status: 
closed
Location: 
4070 Basel
Start Date: 
2018-08-15
End Date: 
2019-08-15
Hours per day: 
8,00
Hours per week: 
40,00
Workload: 
100%
Assignment: 

Background

For our Swiss customer located in Basel we are currently looking for (m/f) an Senior OCM Lead 

  • Type of placement:  12 months, external contract with possible long term extension
  • Company:  major Pharma company in Basel area

 

Responsibilities

  • Globally lead strategic and tactical change management, training management, employee engagement, communications and user adoption activities for the project.
  • Provide strategic vision for change management and user adoption of the new LIMS system, while leading an internal team to execute against the vision;
  • Manage overall OCM work plan and conduct weekly status reporting meetings;
  • Work closely and report to the program manager, and collaborate with the PMO to setup the change workstream;
  • Perform stakeholder analysis and develop the stakeholder management plan;
  • Identify change management and user adoption related business issues/risks and recommend options and plans to remediate;
  • Oversee implementation and adoption of OCM guidelines and standards across multiple work streams within the project;
  • Create/manage project level surveys/metrics/KPIs to roll-up and report on change management and user adoption related activities and success;
  • Ensure OCM activities are aligned with the project timeline and key milestones, and are integrated with other workstreams as required;
  • Manage and facilitate OCM workshops to ensure a strong understanding of change management principles and user adoption techniques to be deployed during the project;
  • Build out and manage a global change agent/champion network that will support the introduction of the new LIMS system to the end-user community of approx. 5’000 employees across the Pharma Company organization;
  • Prepare communication materials across various channels;
  • Develop and manage online and social media channels, including content creation and coordination with channel owners;
  • Required skill and experience
Requirements: 
  • Have a significant track record in setting up and managing OCM programs in a global environment;
  • Have experience in managing complex stakeholder environments and organizational complexity;
  • Strong problem solving skills with the ability to exercise mature judgement;
  • Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization;
  • Demonstrated capabilities in teamwork and leadership on large global change efforts;
  • Familiarity with project management approaches, tools and phases of the project lifecycle;
  • Experience in workshop facilitation;
  • Certification in change methodologies, Prosci preferred;
  • Ability to work across multiple international timezones -- late afternoon/early evening work required in the EU;
  • Ability to travel internationally both within and outside of the EU when required;
  • Excellent written and verbal communication skills;
  • Excellent German and English language skills.

 

Nice to have

  • University degree in Communication Management preferred;
  • Project management experience;
  • Experience in a GxP laboratory, manufacturing and technical development environment;
  • Former pharma experience, ideally having worked in global initiatives across different functions and sites, preferred.