Business Analyst - General - Level I (no-177)

4070 Basel
Start Date: 
End Date: 
2017-11-10 15:30
Hours per day: 
Hours per week: 
Total Hours: 


For our Swiss customer located in Basel we are currently looking for (m/f)  a Business Process and Technical Expert 

Role Purpose 

Assess, review and ensure update of iCS landscape documentation on iCS model, data exchanged and interfaces, functionalities, procedures 
Support the iCS BPE for project execution and enhancements with regards documentation update and testing preparation and execution 

Major Accountabilities

  • Documentation 
  • Assess current iCS TRD IT documentation and tools to document the iCS Model. Identify gaps for outdated information, define a plan and execute update. Identify and implement a new method to improve document usability 
  • Check and identify knowledge gaps / training needs and execute training for iCS operational team in IT and in the business. Define a process to ensure strong documents governance to facilitate smoother knowledge transfer and on-boarding for IT resources 
  • Support to build up and maintain Novapedia knowledge articles 
  • Support to update information related to ICS handbook/manual, on messages flow, on Canonical Model 

System issues, enhancements / Projects 

  • Support the iCS BPE for issues assessment & resolution if needed: this is partially in the scope of the role as the IT operations is in charge for this activity. 
  • Support the iCS BPE for assessment and realization of new requests 
  • Support to update or develop a comprehensive requirement specifications (URS) in alignment with  IT rules and tools 
  • Check the consistency between FS and URS. 
  • Support to update information related to ICS handbook/manual, on messages flow, on Canonical Model 
  • Support the business to develop Business testing Scenarios for unofficial test, for UAT for regression test for stress test / performance test 
  • Support on end to end OQ (only monitoring, scripts will be done by the vendor) 
  • Ensure that Training plan for Super Users is covering system needs and overview on the end to end landscape 


  • Documentation and tools assessment results. Mapping lists and gaps. 
  • Plan for execution of updates and update of documentation 
  • Canonical model update – in support of iCS BPE 
  • iCS Messages workflow update - in support of iCS BPE 
  • BPMN - in support of iCS BPE 
  • Support the preparation and execution of OQ and UAT 

Possibility for extension!



  • 3 to 6 years experience in pharma company as Business Analyst 
  • Preferred if in the area of R&D – clinical supply area 
  • Experience on Projects and change management 
  • Degree or Master Degree in computer sciences or similar 

Know How (the more the better)

  • High level knowledge of Clinical Supply Chain processes 
  • CSV 
  • GxP 
  • ICE 
  • Business Process formalization ( Visio, iServer, Enterprise architecture ...) 
  • Interfaces Concept 
  • Wiki technology (for article creation) 
  • XML message concept 
  • Programming logic 
  • English mandatory (written and spoken) 
  • Working self motivated 
  • Working in an international environment 

Nice to have

  • iRelease - APEX 
  • SAP PI 
  • SAP TRD X99 
  • Other clinical supply APEX applications: one3pd, iCPR