Professional PC Technician (Infrastructure) / ro-329

4303 Kaiseraugst
Start Date: 
End Date: 
2018-03-16 11:05
Hours per day: 
Hours per week: 
Total Hours: 


For our Swiss customer located in Kaiseraugst we are currently looking for (m/f) a Professional PC Technician (Infrastructure)

• Type of placement: 9 months, external contract with possible long term extension
• Company: major Pharma company in Kaiseraugst area
• Salary: level 2, please ask us for the exact rate range

(monthly all in salary levels in CHF, level1= 5-10k , level2=10-15k, level3= >15k)


For the Manufacturing IT Kaiseraugst Team we are looking for someone to support our client infrastructure on site in the manufacturing and laboratory area. S/he will perform the 2nd Level Support for the infrastructure components we manage, working following ITIL and CSV guidelines, define, run and document changes within the system. The candidate will be in close collaboration with Business and Quality Assurance and will also support running projects. To be prepared for the job an intensive training will be carried out at the beginning of the employment. 


Tasks & Responsibilities: 


  • Implementation and qualification of client infrastructure in the manufacturing area. This includes also peripherals like label printers, barcode scanners etc. 
  • 2nd Level field support 
  • Support of projects 
  • Be the contact for customer for new requests/demand 
  • Once onboard on call support 
  • Close collaboration with internal and external partners like Business, Informatics, Engineering and Suppliers 


General information: 


  • Start date: 03.04.2018 
  • Latest start date: 23.04.2018 
  • End date: 31.12.2018 
  • Extension: An extension is planned, but needs to be approved. 
  • Work load: 100% 
  • Work location: Site: Kaiseraugst
  • Remote: Not possible 
  • Travel: Not required 
  • Department: FPPM (Pharma Informatics, Manufacturing IT) 


  • 5+ years of relevant experience in supporting IT infrastructure in a manufacturing or laboratory area 
  • Excellent know How in Windows OS and installation of different applications 
  • Great customer focus skills and attention to details (proactive, communicative and a “thinker”) 
  • Proactive investigation of issues 
  • Great communication skills particularly in German (German is mandatory) 
  • Great team player 
  • CSV background and experience in working with IT Quality 
Prefered Interview Dates (YYYY-MM-DD):